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Customer retention
Results: 471

#	Item
101	Customer satisfaction, loyalty and profit – understanding the links between service and the bottom line Customers are becoming ever more demanding, and in most markets they have more options to choose from than ever be Add to Reading List Source URL: www.saferpak.com Language: English - Date: 2003-06-16 17:05:14 Customer experience management Loyalty business model Customer satisfaction Customer retention Customer service Customer lifetime value Customer Most valuable customers Service-profit chain Business Marketing Consumer behaviour
102	Customer Satisfaction Measurement: how not to do it, how to do it and why it should be done. by Nigel Hill. Nigel Hill is founder and Managing Director of The Leadership Factor, a research company which specialises in me Add to Reading List Source URL: www.saferpak.com Language: English - Date: 2003-06-16 17:05:00 Job satisfaction Customer retention Loyalty business model Service-profit chain Foresee Results Consumer behaviour Business Customer satisfaction
103	Microsoft WordSimplify-Your-Customer-Service-Desktop.doc Add to Reading List Source URL: www.jacada.com Language: English - Date: 2011-01-28 17:27:15 Jacada Information technology management Computer telephony integration Telephony Infrastructure optimization Customer experience Call centre Automation Customer retention Business Marketing Customer experience management
104	PDF Document Add to Reading List Source URL: www.saferpak.com Language: English - Date: 2003-06-16 17:06:27 Management ISO Quality management system Quality management Customer satisfaction Customer experience Systems engineering process ISO/TS 16949 Customer retention Business Quality Marketing
105	Information brochure on Pressesendung (standard periodicals) Add to Reading List Source URL: www.deutschepost.de Language: English - Date: 2015-05-05 22:03:56 Consumer behaviour Magazine Periodicals Customer retention Loyalty business model Subscription business model Information technology management Business models Business Marketing
106	Microsoft WordThe 5 drivers of the profitable growth cycle v5-SVB -FINAL COPY.docx Add to Reading List Source URL: www.insyncsurveys.com.au Language: English - Date: 2013-09-10 01:27:27 Employee engagement Employee value proposition Customer engagement Employee retention Loyalty business model Organizational culture Employment Training and development Innovation Management Human resource management Social psychology
107	TM CONTACT CENTRE SERVICES No matter how your customers are Add to Reading List Source URL: ie.marketforce.com Language: English - Date: 2014-09-04 08:15:44 Consumer behaviour Electronic commerce Telephony Customer experience Customer engagement Contact centre Customer retention Customer intelligence Call centre Marketing Customer experience management Business
108	Powercurve-customer-management-AU Add to Reading List Source URL: www.experian.com.hk Language: English - Date: 2012-08-08 20:28:19 Consumer behaviour Management Customer experience management Experian Customer relationship management Customer lifetime value Customer retention Performance indicator Most valuable customers Business Marketing Business intelligence
109	Acsellerate GoToTraining Case Study Add to Reading List Source URL: l1.osdimg.com Language: English - Date: 2014-09-16 16:39:30 Computer-mediated communication GoToMeeting Citrix Online Citrix Systems Gototraining GoToAssist GoToMyPC Web conferencing Customer retention Remote desktop Computing Remote administration software
110	TM CONTACT CENTRE SERVICES No matter how your customers are Add to Reading List Source URL: uk.marketforce.com Language: English - Date: 2014-09-04 08:15:44 Consumer behaviour Electronic commerce Telephony Customer experience Customer engagement Contact centre Customer retention Customer intelligence Call centre Marketing Customer experience management Business

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